What is the cost of Shipping in India?
- Shipping is Free of Cost within India.
How long will it take for my order to arrive?
- Because each of our products is crafted especially for you by master artisans, the shipping time for each is different. Please check the shipping timelines on the product page while placing the order.
- From the date of shipping, it takes about 3-5 working days for domestic orders to reach you.
- Our courier partners deliver on working days, excluding Public Holidays.
- The estimated delivery times are indicative, and, on some occasions, there might be some unavoidable delay beyond our control. We will keep you informed in case of any delays.
Can I track my order?
- Once your order is shipped you will receive an email confirmation with shipping details and tracking number.
Can I change my address once the order is placed?
- Address change will be accepted only if order has not been shipped. Address change is only possible if new location is within the same state.
- For changing the address, you may call or WhatsApp us at +91 9999455165 or write to us at email@example.com.
What can I do if my order is delayed?
- We try our best to get your orders delivered within the estimated delivery times. If the package has not reached you by the expected delivery date, please call us or WhatsApp us at +91 9999455165 or write to us at firstname.lastname@example.org and we will resolve any issue for the delay right away.
Can I cancel my order?
- You can cancel your order within 24 hours of placing the order. No cancellation requests will be accepted after 24 hours of placing the order.